My Care Record

The people caring for you need access to your health and care record in order to make the best decisions about your diagnosis and treatment. This could include GPs, hospital-based clinicians, nurses, health visitors and social workers.
For this to happen more quickly and to improve the care you receive, a new process has been put in place.

This will allow your information to be accessed by different health and care organisations, using existing computer systems.
This does not share your record, but provides health and care professionals, with your permission, access to view your information.

My Care Record securely connects different health and care computer systems together. When a patient’s records are requested, it collects the information from the different systems and allows health or care professionals treating to view this information. None of the information it collects is stored and none of it can be changed. The information viewed is therefore always as up-to-date as possible.

Before any information is collected or displayed to a health and care professional, the patient must be asked for their permission. Patient permission is recorded in an audit trail so that we know exactly who has accessed what information and when. The audit trail is available to the people who hold the original record (for example your GP).

Helpful Information