Appointments

As with all appointments, patients from all our locations can be seen at any of the surgeries. We also have nursing appointments during the weekday extended hours for certain clinics. These include:

  • Smoking Cessation
  • Weight Management
  • General Nursing clinics such as:
    • Diabetes
    • Asthma
    • Smears
    • Travel

If you require an appointment with us, you can:

  • Book online – with our Online Services
  • Book over the phone on 01438 313223

We are currently trialing and monitoring a new service which allows patients to leave us a message via the online services. Please be aware that all messages left via online services are recorded in your medical record.

You can normally book up to 3 months in advance.

Patient Information Concerning Appointments

If your running late for an appointment

At Stanmore Road Surgery we understand that there may be times when as a patient you find yourself running slightly late for your appointment. If this happens to you contact the surgery for the receptionist to advise the GP.

You may still be able to see the doctor however there may be a wait until the end of surgery.

Extended Hours

The surgeries take place at the Old Town Surgery, 5 Stanmore Road, on:

  • 3 Mondays in a month from 18:30 – 19:30 hrs at Stanmore Road Surgery and St Nicholas Health Centre
  • 1 Saturday a Month times may vary – Stanmore Road Surgery

We also have some nursing appointments during the weekday extended hours for certain clinics. These include:

  • Smoking Cessation
  • Weight Management
  • General Nursing clinics such as:
    • Diabetes
    • Asthma
    • Smears
    • Travel

Same Day Appointments

We always save a few same day appointments every morning. We ask that you call from 8:00am to obtain one of these or you can book online. We do aim to see anyone who wishes to be seen within 24 hours of their request with a doctor but not with a named doctor. You can also be seen by a Nurse Practitioner.

If you still wish to see a Doctor you can telephone the surgery and arrange to come along, sit and wait and you will be seen. This only applies in the morning and not with a named doctor. Please note that you will be told to come along at a specific time but that does not mean that you will be seen at that time, merely that the doctor may start seeing their extras.

Telephone Consultation Appointments

We have slots available on a daily basisĀ for “Telephone Advice” with a doctor if you feel your problem could be helped over the phone. Once you have booked a telephone slot time, the doctor will try and ring you as near to that time as possible.

Your phone must be able to receive telephone calls from withheld numbers as our telephone number is automatically withheld.